Privacy and your data
6 min read
How N+One collects, uses, and lets you control your cycling data—exports, deletions, integrations, and where to get help.
This article explains what data N+One collects, how we use it inside the app, and where to find controls for exports, deletions, and third‑party connections. It is written for privacy‑conscious cyclists who want clear, actionable steps inside the web app (Beta).
If you need the full, legal details about data handling, retention, or your rights, see our privacy policy at /privacy.
Data analysis is free, forever. The Dynamic Coach is Pro. Connected to Garmin, Strava, Whoop, and intervals.icu.
N+One uses the data you provide and the data you choose to sync to build adaptive coaching and analytics. Typical types of data stored and used in the product include:
We use this data only to run the app (adaptive plans, AI Coach context at /coach, analytics, calendar matching, upload workflows) and to provide support.
Open the profile menu in the header and go to Settings → Privacy: /settings/privacy. From there you can:
For account deletion you'll likely be directed to Settings → Account: /settings/account to begin the process; support can assist if you need help.
Active device integrations in N+One include Strava, Wahoo, WHOOP, and Garmin. On /settings/integrations you can:
What each integration typically provides:
Oura and Zwift are shown in the Integrations page with "full integration coming soon" copy. They are not active integrations today; treat them as upcoming features.
Note: OAuth return flows may include success or error query messages (for example: oauth_failed, whoop_profile_failed, unauthorized). If you see an error, check /settings/integrations and open Support: /settings/support.
At a high level:
If you are subject to GDPR or similar laws and want to exercise rights such as access, portability, or erasure, we provide the necessary channels in the app and through Support; see /privacy for the full legal description.
N+One is a browser‑based Progressive Web App (PWA). The app relies on secure account sign‑in and OAuth when you connect external services. For technical details about storage, retention, and security practices, consult our privacy policy at /privacy.
Offline note: some pages can be cached in the PWA; visit /offline for details about what works without a network. AI Coach conversations and new syncs require a network connection.
If you aren’t sure which action to take, open /settings/support and describe the request (export, delete, disconnect). Our Support team will walk you through the next steps.
N+One is built to use the minimum data required to deliver adaptive coaching and accurate readiness signals. If you have a privacy concern we haven't covered here, open Settings → Help & Support (/settings/support). We’ll help you export, disconnect, or delete data and point you to the legal details on /privacy.