Trust Center
How we handle your data.
Company
N+One is operated by N+One UG (haftungsbeschränkt) i.G., based in Köln, Germany.
Dürener Straße 341
50935 Köln
Germany
Full legal details: Imprint.
Data residency
Scoped like Privacy §§5–6. Primary database and app compute are in the EU; some processors are outside the EU with safeguards. We do not claim exclusive Europe-only processing or that coaching models run only in the EU.
Supabase (EU)
Core database and authentication in EU data centers.
Vercel (EU)
Application functions in EU data centers; global CDN with EU-based compute.
OpenAI (United States)
Many coaching replies and default plan-generation flows are processed in the US under Standard Contractual Clauses (SCCs) and our enterprise agreement.
Google (Gemini)
Some coach classification and simple-response tasks may be processed by Google's Gemini models.
Anthropic
Some multi-week and race-plan synthesis tasks may be processed by Anthropic when that routing is enabled.
Google Analytics 4 (with consent)
Optional analytics only after Cookie Settings consent; transfers may include the USA under Google's applicable mechanisms.
See Privacy §5 and §6.
Subprocessors
Names already listed in our live Privacy Policy. Integration partners you connect (for example Strava or Garmin) are separate — you authorize those via OAuth.
Supabase
Database and authentication — EU data centers (Privacy §5–6).
Vercel
Hosting, CDN, and application functions — EU-based compute (Privacy §5–6).
OpenAI
AI coaching replies and default plan-generation flows — United States with Standard Contractual Clauses (Privacy §5–6).
Google (Gemini)
Message classification and some simple coach turns via Gemini models (Privacy §4.2 / §5).
Anthropic
Some multi-week and race-plan synthesis tasks when Claude routing is enabled (Privacy §4.2 / §5).
Google Analytics 4
Usage analytics only with your consent; possible USA transfers (Privacy §5.4 / §6).
Vercel Analytics
Privacy-friendly aggregated usage statistics — no analytics cookies (Privacy §5.4).
Data Processing Agreement
DPA available on request: hi@nplusone.app.
AI processing
Your Dynamic Coach sends relevant profile, training, and chat context to current AI model providers — OpenAI, Google (Gemini), and for some plan-generation flows Anthropic — so we can recommend the next session. Under our enterprise agreement, your data is NOT used to train OpenAI's models.
More detail in our Privacy Policy and OpenAI enterprise privacy.
Your controls
- Export or delete your data from Privacy settings (or contact us).
- Disconnect wearables and training platforms anytime.
- Manage cookies via Cookie Settings in the site footer.
Not medical advice
Coaching recommendations are informational and are not professional medical or coaching advice. See Terms §6.
