Terms of Service
Terms and conditions for using N+One
These Terms of Service ("Terms") govern your access to and use of N+One's services, website, and applications (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use the Service. Please read these Terms carefully before using N+One.
Last updated: October 2025
1. Acceptance of Terms
By creating an account or using N+One, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you agree to these Terms on behalf of that organization.
We may modify these Terms at any time. If we make material changes, we will notify you through the Service or by email. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.
2. Account Registration and Security
2.1 Account Creation
To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You must be at least 16 years old to create an account and use the Service.
2.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.
We reserve the right to suspend or terminate your account if we suspect any unauthorized or fraudulent activity.
3. Use of the Service
3.1 License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use.
3.2 Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws, regulations, or third-party rights
- Upload, transmit, or distribute any malicious code, viruses, or harmful content
- Interfere with or disrupt the Service or servers or networks connected to the Service
- Attempt to gain unauthorized access to any part of the Service
- Use automated means to access the Service without our express written permission
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Collect or harvest any information from the Service or other users
4. Third-Party Integrations
N+One integrates with third-party services (such as Garmin, Strava, Wahoo, and WHOOP) to import and analyze your training data. By connecting these integrations:
- You authorize us to access and process data from these services as described in our Privacy Policy
- You acknowledge that your use of third-party services is governed by their respective terms of service and privacy policies
- We are not responsible for the availability, functionality, or content of third-party services
- You can disconnect integrations at any time through your account settings
5. User Content and Data
5.1 Your Content
You retain all rights to your training data, health data, and other content you upload or sync to the Service ("User Content"). By using the Service, you grant us a worldwide, non-exclusive license to use, store, process, and display your User Content solely for the purpose of providing and improving the Service.
5.2 Data Usage and Privacy
We collect and process your personal data as described in our Privacy Policy. We use aggregated, anonymized data to improve our algorithms and services.
You have the right to export or delete your data at any time through your account settings or by contacting us.
6. AI-Generated Content and Recommendations
N+One uses artificial intelligence to provide training recommendations, insights, and coaching advice. You acknowledge that:
- AI-generated recommendations are for informational purposes only and should not be considered professional medical or coaching advice
- You should consult with qualified healthcare or coaching professionals before making significant changes to your training regimen
- We do not guarantee the accuracy, completeness, or suitability of AI-generated content for your specific needs
- You use AI-generated recommendations at your own risk
7. Subscriptions and Payments
7.1 Subscription Plans
N+One offers various subscription plans with different features and pricing. Subscription fees are billed in advance on a recurring basis (monthly, annually, or as otherwise specified).
7.2 Billing and Renewal
By subscribing, you authorize us to charge your payment method for the applicable fees. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.
7.3 Cancellation and Refunds
You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period, and you will continue to have access to paid features until then.
We do not offer refunds for partial subscription periods, except as required by law or at our sole discretion.
8. Intellectual Property
The Service, including its software, algorithms, design, trademarks, and content (excluding User Content), is owned by N+One and protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, or reverse engineer any part of the Service without our express written permission.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Service will be uninterrupted, secure, or error-free
- The results obtained from the Service will be accurate or reliable
- Any errors or defects in the Service will be corrected
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NPLUSONE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR €100, WHICHEVER IS GREATER.
11. Indemnification
You agree to indemnify, defend, and hold harmless N+One and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service, your User Content, or your violation of these Terms.
12. Termination
You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to use the Service will immediately cease.
We may suspend or terminate your account or access to the Service at any time, with or without cause, and with or without notice, if we believe you have violated these Terms or for any other reason.
Upon termination, we may delete your User Content and account data, subject to our data retention policies and applicable law.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or the Service shall be resolved in the courts of Germany.
14. General Provisions
14.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and N+One regarding the Service and supersede all prior agreements and understandings.
14.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
14.4 Assignment
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.
Questions about our Terms?
If you have any questions about these Terms, please contact us:
Hans-Christian Reinl Internetdienstleistungen
Memelstr. 2
35606 Solms, Germany