Question 1

What is N+One?

Accepted Answer

N+One is a Dynamic Coach that provides personalized training plans, real-time guidance, and adaptive coaching based on your fitness level, goals, and recovery state. It combines an Adaptive Intelligence Layer with proven training methodologies used by elite coaches.

Question 2

How is N+One different from a human coach?

Accepted Answer

A human coach typically meets you in a weekly conversation — they contextualize, they know you, they bring judgment. N+One is there every day, instantly, when the next session needs a decision. The Dynamic Coach is trained on elite coaching principles and grounded in your connected training data.

Question 3

Do I need any special equipment to use N+One?

Accepted Answer

No special equipment is required to get started. However, connecting devices like a power meter, heart rate monitor, or wearables (Garmin, WHOOP, Wahoo) will enhance your experience by providing more accurate training data and recovery insights.

Question 4

How does N+One create my training plan?

Accepted Answer

N+One analyzes your current fitness level, goals, available training time, and recent activities to generate a personalized plan. The Dynamic Coach considers your readiness scores (based on sleep, HRV, and recovery metrics) to adjust workouts in real-time, ensuring optimal training progression without overtraining.

Question 5

What if I miss a workout or need to adjust my plan?

Accepted Answer

N+One automatically adapts your training plan when you miss workouts or need changes. Simply chat with your Dynamic Coach about your situation, and it will restructure your upcoming sessions to keep you on track toward your goals while accounting for your current recovery state.

Question 6

What types of training does N+One support?

Accepted Answer

N+One supports all cycling disciplines including road cycling, gravel, mountain biking, and indoor training. Your Dynamic Coach designs structured workouts ranging from endurance rides and tempo sessions to high-intensity intervals and recovery rides, all tailored to your specific goals.

Question 7

Can N+One help me train for a specific event?

Accepted Answer

Yes! Tell your Dynamic Coach about your target event (date, distance, terrain), and N+One will create a structured training plan with appropriate periodization, tapering, and peak-performance timing to help you arrive at your event in optimal condition.

Question 8

Which platforms and devices does N+One integrate with?

Accepted Answer

N+One currently integrates with Strava for automatic activity sync and analysis, WHOOP for recovery and readiness data, Garmin for activities and health metrics, Wahoo for workout and activity tracking, Intervals.icu for calendar sync, and Zwift for scheduling planned bike workouts and syncing indoor rides. Oura integration is coming soon for sleep and recovery tracking.

Question 9

Is my data safe when connecting integrations?

Accepted Answer

Absolutely. N+One uses industry-standard OAuth 2.0 authentication for all integrations, meaning we never see your passwords. Your data is encrypted in transit and at rest, and we only access the specific data needed to provide coaching services. You can disconnect integrations at any time from your settings.

Question 10

Do I need to use all integrations?

Accepted Answer

No, integrations are optional. You can use N+One with just one integration (like Strava) or manually log your activities. However, connecting multiple data sources (especially recovery metrics from WHOOP or Garmin) helps the Dynamic Coach provide more accurate and personalized coaching recommendations.

Question 11

How much does N+One cost?

Accepted Answer

N+One is freemium: data analysis is free, forever; the Dynamic Coach is Pro. Pro starts at EUR 4.99 per month when billed yearly (EUR 59.88/year, save EUR 24 vs monthly), or EUR 6.99 per month billed monthly, with a 14-day trial for new customers. All Pro prices include 19% VAT. The free plan covers overview, training calendar, and readiness context. Unlimited coach chat, plan generation, and full adaptive coaching are part of Pro. An Advanced analytics tier is coming soon. Clear pricing always appears in Settings → Subscription when billing is available for you.

Question 12

What is included in Free vs Pro?

Accepted Answer

N+One is freemium. Data analysis is free, forever: connect devices, overview, training calendar, and readiness context. The Dynamic Coach is Pro: unlimited coach chat, plan generation, adaptive weekly plan updates, estimated FTP and VO₂max, CORE body temperature on sessions, zone guidance, race-readiness checks, and pre-/post-ride coaching. Advanced (roadmap) focuses on deeper performance analytics.

Question 13

Will there be a free trial?

Accepted Answer

Yes. Pro includes a 14-day trial via secure Stripe Checkout. Cancel before the trial ends and you will not be charged for the following month.

Question 14

Can I cancel my subscription anytime?

Accepted Answer

Yes. Cancel anytime in Settings → Subscription or the Stripe customer portal. You keep Pro access until the end of the current billing period or trial. Your training history stays and can be exported at any time from Settings → Privacy & Data.

Question 15

How are payments and invoices handled?

Accepted Answer

Payments are processed securely by Stripe. Billing renews automatically each month until you cancel. You can update payment methods, download invoices, and manage the subscription in the Stripe customer portal from Settings → Subscription.

Question 16

Can I use N+One on my phone?

Accepted Answer

Yes! N+One is a progressive web app (PWA) that works seamlessly on any device - smartphone, tablet, or computer. You can even install it on your phone's home screen for a native app experience without downloading from an app store.

Question 17

Does N+One work offline?

Accepted Answer

Basic functionality like viewing your training plan and past activities works offline. However, chatting with your Dynamic Coach and syncing new activities requires an internet connection. The app automatically syncs when you're back online.

Question 18

How do I change my password?

Accepted Answer

Go to Settings → Account. Enter your current password and a new one, then tap Update password. If you forgot your current password, use Email me a reset link on that page, or Forgot your password on the sign-in screen.

Question 19

How do I get started with N+One?

Accepted Answer

Create an account, verify your email, complete onboarding (goals and integrations), then start a Pro trial from Settings → Subscription when billing is available for you. See the public FAQ and knowledge base for plan details.

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