Knowledge base — Help articles
4 min read
N+One knowledge base explains how to browse category articles, access how-tos, training and troubleshooting, and when to use the public KB vs in-app help
N+One’s public knowledge base (/knowledge-base) is a collection of published help and education articles for cyclists. It’s an editorial, searchable set of evergreen content: how-to guides, training science explainers, troubleshooting tips, and best-practice articles that anyone can read without signing in.
Use it when you want clear, standalone explanations—for example, articles on FTP, training load (CTL/ATL/TSB), interval design, recovery, or device best practices.
Common types of content you’ll find:
Data analysis is free, forever. The Dynamic Coach is Pro. Connected to Garmin, Strava, Whoop, and intervals.icu.
If you arrive from search, articles are written to be useful on their own; they often reference other KB pages for more detail.
The knowledge base and the in-app screens serve different needs. Know which to use:
Public knowledge base (/knowledge-base)
In-app help (Settings > Help & Support)
Use the public KB for learning and reference; open Help & Support (/settings/support) in the app when you need account-specific troubleshooting, to report sync issues, or to contact support.
The KB explains common integration workflows and troubleshooting steps, but it does not change which integrations are available. In-app integrations shown on /settings/integrations currently include Strava, Wahoo, WHOOP, and Garmin. Oura Ring is listed with full integration “coming soon.” There’s also a Zwift workout-upload card on the Integrations page with copy that notes full integration is coming soon—KB articles explain indoor training best practices while we expand structured integration support.