Account and subscription
5 min read
Manage your N+One subscription account: view or change plan and billing, update email and password, sign out or delete your account, contact Support for help.
This article explains where to manage your N+One account, subscription notes, credentials (email and password), and how to sign out or delete your account. Key actions live in the Account page in Settings. If you can’t find something here, the Help & Support page links FAQs and a contact form.
Key takeaway: Manage account and billing from Settings → Account (/settings/account). For integration and data settings use Settings → Integrations (/settings/integrations). If you need personalized help, contact /settings/support.
This is the central place for account-level controls: identity, security, and account deletion. If you’re new or haven’t finished onboarding you may be redirected to /onboarding first.
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When to contact support about billing:
Open Help & Support (/settings/support) to find FAQ entries and the contact form for billing questions.
If you lose access to your account or can’t sign in, open the sign-in page at /auth/login and follow the on-screen recovery prompts. If recovery fails, contact Help & Support for assistance.
Security tips:
If you need immediate help ending sessions you can contact support via /settings/support.
For details about how we handle data, see our privacy statement at /privacy.
Note on coming-soon integrations: Oura Ring and a Zwift workout-upload experience are shown as coming soon on the Integrations page; they are not active today.
If you sign out or clear site data from your browser, the app may require you to sign in again.
Support can help with invoice copies, subscription dates, and other billing questions.
Use /settings/support for:
If you can’t complete a change in the Account page, contact support rather than sharing sensitive details in public channels.
N+One is labeled Beta in the app header. We aim for clear, secure account controls; if something is missing or behaves unexpectedly, please report it via Help & Support so we can improve the experience.
Recommended next reads: How account settings interact with integrations (Settings → Integrations) and the in-app FAQs on account deletion via Help & Support.